mdt88 Privacy Policy
At mdt88, we treat the privacy and security of your personal data with the utmost seriousness. This Privacy Policy explains what information we collect when you use the mdt88 platform, why we collect it, how we use and store it, who we may share it with, and what rights you have over your own data. We encourage you to read this document in full before registering an account.
Your Data, Your Rights
How mdt88 Protects Your Privacy
mdt88 collects and processes personal data only to the extent necessary to provide you with a safe, secure, and compliant online gaming experience. We do not sell your personal data to third parties for marketing purposes. The following cards summarise our core privacy commitments.
No Data Selling
mdt88 does not sell, rent, or trade your personal information to any third party for commercial marketing purposes. Your data is used solely to operate and improve the mdt88 platform and to fulfil our legal compliance obligations.
SSL Encryption
All data transmitted between your device and the mdt88 platform is protected by industry-standard 256-bit SSL/TLS encryption. This ensures that your login credentials, payment details, and personal information cannot be intercepted in transit.
Player-Controlled Data
You have the right to access, correct, or request deletion of any personal data mdt88 holds about you. Submit a data request at any time by contacting our support team at support@m dt88.app. We will respond to all verified data requests within 30 days.
Secure Payment Data
mdt88 does not store full payment card numbers or mobile banking PINs on its servers. Payment transactions via bKash, Nagad, Rocket, and Upay are processed through encrypted third-party payment gateways that comply with applicable financial data security standards.
Minimal Data Collection
mdt88 collects only the data that is genuinely necessary to verify your identity, process your transactions, comply with anti-money laundering requirements, and deliver the gaming services you have requested. We do not collect data beyond what is needed for these stated purposes.
Opt-Out of Marketing
Promotional communications from mdt88 — including bonus offers, tournament announcements, and seasonal promotions — are opt-in by default. You may withdraw your consent and opt out of marketing messages at any time by updating your communication preferences in your account settings or by emailing [email protected].
Section 1
Information We Collect
mdt88 collects personal data through several distinct channels. The type of data collected depends on how you interact with the platform. Below is a detailed breakdown of the categories of personal information we may collect and the circumstances under which each category is gathered.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID number (NID), passport number | Account registration and KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Account registration and profile updates |
| Financial Data | bKash / Nagad / Rocket account number, bank account details, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, browser type, device type, operating system, session timestamps | Automatic collection on each platform visit |
| Usage Data | Games played, bets placed, wager amounts, session durations, feature interactions | Continuous collection during platform use |
| Communications Data | Live Chat transcripts, support emails, WhatsApp messages sent to mdt88 support | When you contact the mdt88 support team |
| Verification Documents | Scanned or photographed copies of NID, passport, proof of payment method | KYC verification and withdrawal processing |
Sensitive Personal Data: mdt88 does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, health information, or biometric data. If you voluntarily disclose such information in a support communication, we will handle it with strict confidentiality and will not use it for any purpose other than resolving your immediate support query.
Data from Third Parties: In some cases, mdt88 may receive data about you from third parties. This includes identity verification results from KYC service providers, fraud risk scores from payment processors, and publicly available information used to verify the accuracy of the details you have provided at registration.
Section 2
How We Use Your Data
mdt88 processes your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which mdt88 uses personal data are as follows:
- Account Creation and Management: To register your account, verify your identity, maintain your profile, and manage your account settings and preferences throughout your time as an mdt88 player.
- Service Delivery: To provide you with access to the full range of mdt88 games and betting services, including cricket betting, live casino, slots such as Jurassic Kingdom and Fortune Mouse, Teen Patti, and Andar Bahar.
- Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, and card payment methods, and to maintain accurate financial records for each transaction on your account.
- Legal and Regulatory Compliance: To fulfil mdt88's obligations under anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and any other applicable legal or regulatory obligations. This includes retaining transaction records for the periods required by law.
- Fraud Prevention and Security: To monitor platform activity for signs of fraudulent behaviour, account compromise, bonus abuse, collusion, or money laundering. Automated systems and human review teams are used for this purpose.
- Responsible Gaming: To identify patterns of play that may indicate problem gambling behaviour, to enforce self-exclusion requests, and to apply deposit limits or cooling-off periods requested by players. For full details, see the Responsible Gaming page.
- Customer Support: To respond to your enquiries, process your complaints, and deliver the support services you request through Live Chat, WhatsApp, and email channels.
- Platform Improvement: To analyse aggregated and anonymised usage data that helps the mdt88 technical and product teams improve platform performance, fix errors, and develop new features.
- Marketing Communications: To send you promotional offers, bonus notifications, and seasonal announcements (such as BPL cricket promotions or Eid bonus offers) where you have given your consent to receive such communications.
mdt88 relies on one or more of the following legal bases for each of the processing activities described above: the performance of a contract with you (your account agreement), compliance with a legal obligation, our legitimate business interests (subject to your rights), or your explicit consent. Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
Section 3
Data Sharing & Third Parties
mdt88 does not sell or rent your personal data to any third party. We may, however, share your data with carefully selected third-party organisations where it is necessary to deliver the mdt88 service or to comply with our legal obligations. All third parties with whom mdt88 shares data are required to handle that data securely, to use it only for the specified purpose, and to comply with applicable data protection standards.
The categories of third parties with whom mdt88 may share your personal data include:
- Payment Service Providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — solely for the purpose of processing your deposit and withdrawal transactions.
- Identity Verification Providers: Third-party KYC and AML compliance services that assist mdt88 in verifying player identities and screening for politically exposed persons (PEPs) or sanctioned individuals.
- Technology and Infrastructure Providers: Cloud hosting providers, content delivery networks (CDNs), and database management services that form part of the mdt88 technical infrastructure. These providers process data on mdt88's behalf under strict data processing agreements.
- Game Software Providers: Game studios and platform providers (such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi) may receive limited session and gameplay data necessary to deliver their game content and to investigate disputes. These providers do not receive your full identity data.
- Fraud Prevention and Security Services: Third-party services that assist mdt88 in detecting and preventing fraudulent activity, money laundering, and account takeover attempts.
- Legal and Regulatory Authorities: Law enforcement agencies, financial intelligence units, or other government authorities where mdt88 is required by law or a court order to disclose your personal data. mdt88 will notify you of such disclosure where it is legally permitted to do so.
Section 5
Data Security & Storage
mdt88 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. These measures include, but are not limited to:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and mdt88 servers is encrypted using industry-standard Transport Layer Security (TLS) protocols.
- Encrypted Data Storage: Sensitive data fields — including passwords, identity document numbers, and financial account references — are stored in encrypted form in mdt88's databases. Passwords are hashed using a strong one-way hashing algorithm; mdt88 support staff cannot view your password at any time.
- Access Controls: Access to systems containing personal data is restricted to authorised mdt88 personnel on a strict need-to-know basis. All access events are logged and monitored.
- Two-Factor Authentication: mdt88 offers SMS OTP two-factor authentication for all player accounts and requires it for certain high-value withdrawal requests. Internal staff access to administrative systems requires multi-factor authentication.
- Regular Security Audits: mdt88's platform and infrastructure undergo periodic security assessments to identify and remediate vulnerabilities before they can be exploited.
- Incident Response: mdt88 maintains a documented data breach response procedure. In the event of a security incident that affects your personal data, mdt88 will notify you and the relevant authorities in accordance with applicable legal obligations.
While mdt88 implements robust security measures, no online platform can guarantee absolute security against all threats. You play an important role in keeping your account secure: use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone. If you suspect your account has been compromised, contact the mdt88 support team immediately via Live Chat or at [email protected].
Section 6
Data Retention Policy
mdt88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | AML compliance and legal dispute resolution |
| Transaction Records | 7 years from transaction date | Financial regulatory requirements |
| KYC Verification Documents | 5 years after account closure | AML and identity verification obligations |
| Support Communications | 3 years from last interaction | Complaint resolution and audit trail |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Evidence of consent basis for communications |
| Technical and Log Data | Up to 12 months | Security monitoring and fraud detection |
When personal data is no longer required and its retention period has expired, mdt88 will securely delete or anonymise it so that it can no longer be associated with you as an individual. Anonymised and aggregated data — which cannot be used to identify you — may be retained indefinitely for statistical and platform improvement purposes.
Note that certain legal obligations — particularly those arising from anti-money laundering regulations — may require mdt88 to retain specific categories of data beyond the standard periods set out above. In such cases, mdt88 will retain only the minimum data necessary to fulfil the legal obligation and will delete it as soon as that obligation is satisfied.
Section 7
Your Privacy Rights
As an mdt88 player, you have a number of rights with respect to the personal data we hold about you. mdt88 is committed to facilitating the exercise of these rights in a timely and transparent manner. The rights available to you are as follows:
- Right of Access: You have the right to request a copy of the personal data that mdt88 holds about you. We will provide this in a structured, commonly used format within 30 days of a verified request.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For basic profile updates (email address, phone number), you can make changes directly in your account settings. For identity data corrections, please contact the support team.
- Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn your consent and no other legal basis applies. Please note that mdt88 may be required to retain certain data to comply with legal obligations (such as AML record-keeping requirements) even after you have requested erasure. In such cases, we will explain clearly what data must be retained and why.
- Right to Restrict Processing: You may request that mdt88 restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
- Right to Data Portability: Where processing is based on your consent or on a contract with you, you have the right to receive your personal data in a machine-readable format and to request that it be transmitted directly to another service provider where technically feasible.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on mdt88's legitimate interests, though mdt88 may continue processing if it can demonstrate compelling legitimate grounds that override your interests.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing that took place before the withdrawal.
To exercise any of the above rights, please contact the mdt88 support team by emailing [email protected] with the subject line "Data Privacy Request" and a description of the right you wish to exercise. We may ask you to verify your identity before we can action your request. We will respond to all verified requests within 30 days. If we are unable to action your request within that period, we will notify you and provide a revised timeline.
Section 8
Policy Updates & Contact
mdt88 reserves the right to update or revise this Privacy Policy at any time. When a material change is made, the updated Privacy Policy will be published on this page with a revised "Last Updated" date at the top of each affected section. For significant changes that materially affect how we use your personal data, mdt88 will also notify registered players by email or via a platform notification message.
Your continued use of the mdt88 platform after any update to this Privacy Policy constitutes your acceptance of the revised version. It is your responsibility to review this page periodically to stay informed of any changes. If you do not agree with the revised Privacy Policy, you must cease using the mdt88 platform and may request account closure by contacting the support team.
Contact the mdt88 Privacy Team: If you have any questions, concerns, or complaints about how mdt88 collects, uses, or stores your personal data, or if you wish to exercise any of your data rights, please contact us using the details below. All privacy-related enquiries are handled with strict confidentiality.
- Email: [email protected] (subject: "Privacy Policy Enquiry")
- WhatsApp: +880 1700-000088
- Live Chat: Available 24/7 inside the mdt88 platform
- Support Hours: 24 hours a day, 7 days a week (BST, UTC+6)
mdt88 aims to resolve all privacy-related enquiries promptly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
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